Disaster Relief Coordinator

SUMMARY  

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 

 

Primary Duties 

• Embrace and communicate WAMY’s heritage, tradition, and values.  

• Screen phone calls, emails, and in-person requests and send out applications. 

• Use common application for individuals/families to apply for services. 

• Assists with application processing from initial customer inquiry to the completed application, tracking each potential applicant through the process with an Excel tracking worksheet.  

• Assists with holding in-person/virtual application meetings for potential applicants to determine eligibility. 

• Assists customers with completing the application and collecting supporting documentation when needed. 

• Make payments on behalf of clients and prepare appropriate documentation for administrative purposes. This includes verifying expenses, needs, address, landlord, etc. 

• When required, travel to the service address and other WAMY office locations as needed. 

• Responsible for meeting all goals of all applicable relief programs, including enrollments and outcomes as set each program year, and completing/submitting the required monthly report in collaboration with the Finance Director. 

• Maintain an efficient and organized filing system for applications. 

• Manage and track multiple funding streams, including maintaining a running tally of expenses. 

• Work collaboratively with other WAMY employees to support customers, coordinate services, and streamline service delivery. 

• Participate in staff meetings, long-term planning, and reporting. 

• Participate in agency and community activities and at public, social, and business gatherings as an ongoing outreach program.  

• Educate and inform community members and public officials of the goals and benefits of all WAMY programs.  

• Attend and assist with agency fundraisers, WAMY Warrior events and other community events to promote the organization. 

• Attend training and conferences as appropriate. 

• Accept program modifications as needed, and other responsibilities as assigned.  

• Performs other duties assigned by the Family Development Director and required to effectively carry out WAMY programs and activities. 
  

  SUPERVISORY RESPONSIBILITIES  

  None. 

   

  KNOWLEDGE, SKILLS, AND ABILITIES  

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In addition, the individual must demonstrate the following. 

  • Demonstrate knowledge of all WAMY programs, educating the public and community leaders whenever possible. 
  • Working knowledge of the resources in the community to refer appropriate applicants to other available resources. 
  • Excellent interpersonal and cultural competency skills to work with a wide spectrum of people effectively and collaboratively. 
  • Excellent verbal and written communication skills. 
  • Strong organizational skills and an independent work ethic. 
  • Ability to work well with non-profit and state agencies, faith-based organizations, volunteers, and the low-income community. 
  • Ability to use Microsoft applications and social media. 
  • Understanding of the population served. 
  • Demonstrate professional competence in the assigned responsibilities with an ability to work effectively in a team atmosphere. 
  • Ability to document accurately, concisely, and in a timely manner. 
  • Ability to handle a variety of duties.  

   

  EDUCATION and/or EXPERIENCE  

  High School graduate required; further education up to and including a BA/BS degree preferred. Experience working in grant administration, community relations, or other areas, or an equivalent combination of education and experience. 

   

  CERTIFICATES, LICENSES, REGISTRATIONS  

  Valid driver's license. 

   

  PHYSICAL DEMANDS  

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

   

  While performing the duties of this job, the employee is regularly required to sit and talk or listen.  The employee frequently is required to use hands to finger, handle, or feel.  The employee is occasionally required to stand, walk, and reach with hands and arms.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception. 

   

  WORK ENVIRONMENT  

  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 

   

  While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is typically low to moderate. 

   

   

   

   

   

  SPECIFICATION   

  The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. 

   

   

  Name: ________________________________________ has received a copy of the assigned job description and agrees to comply and perform all duties stated in the job description for the position of Intake Specialist.  

   

   

  Signature: _________________________________________ Date: _________________________ 

  
  
  

POSITION SUMMARY

SUMMARY  

Under the direction of the Family Development Director, the Disaster Relief Coordinator is responsible for providing Helene relief services, including conducting intake meetings with clients applying for assistance, assisting in determining program eligibility, making referrals, and participating in broader community relief efforts.